What to expect when visiting Lakeside Natural Health Centre
If you are visiting one of our Naturopathic Doctors, your initial visit will last 1 to 1.5 hours, so that your ND has ample time to understand your health concerns and health goals. We ask that you fill out and return the NEW PATIENT INTAKE FORMS before your first visit. During this initial consultation, your ND will collect the information required to make an assessment of your situation. She may recommend certain diagnostic tests in order to gain a better understanding of your health status. A complaint-oriented physical exam and urinalysis is included in all initial visits. An initial treatment plan will be provided at the end of your first visit.
In most cases, a second follow-up visit will be scheduled anywhere from 3-6 weeks after your initial consultation and may take 45 minutes to 1 hour to complete. This visit will be used to complete a more thorough systems-based physical exam, to discuss the results of your test(s) and to adjust the initial treatment plan if required. Your treatment plan may include any combination of dietary recommendations, lifestyle changes, botanical herbs, Chinese medicine, acupuncture, homeopathic remedies, or nutritional supplements. Subsequent visits will be booked, as necessary, to review your progress and make appropriate changes to your program. Follow-up visits are usually scheduled for 30-45 minutes. At Lakeside Natural Health Centre we strive to create a simple and lasting health plan that works with your personal goals and priorities.
PAYMENT OPTIONS AND CANCELLATION POLICY
Payment Options: We accept the following forms of payment – Debit, Visa, Mastercard, cash and personal cheques. Please note that many of our services can be covered under your extended health care benefits. At this time, we do not offer direct billing through third party insurance companies, however, we do provide official receipts which can be submitted for your insurance claims.
Cancellation Policy: We ask that you provide the clinic with at least 48 hours advance notice if you need to cancel your appointment. Cancellations with less than 48 hours advance notice are subjected to a charge of 100% of the fee for the service scheduled. We appreciate your cooperation with this clinic policy.